Beyond the office
Your team works across computers, applications and locations. Security needs to fit the environment you actually use.
Managed EDR & ITDR · By RealWorld
Your devices.
Your identities.
Expert protection.
Cyber threats can reach your computers and your cloud accounts. Bring them into focus with managed detection and response, backed by 24/7 security specialists.
✓Works alongside Microsoft Defender Antivirus on supported Windows devices.
YOUR BUSINESS, CONNECTEDMANAGED PROTECTION
Managed EDR
Protect your devices
Threat detection and response for your business computers.
Managed ITDR
Protect your identities
Watch for account compromise and suspicious cloud activity.
Monitor→Investigate→Respond
Security expertise. RealWorld support.24/7 specialist monitoringHuman-led investigationYour London-based IT partner
Protection that follows the way you work
Your business runs on
devices and identities.
A laptop and a cloud account give attackers different ways in. A joined-up approach helps you see more of the risk.
Someone to investigate
Security alerts need context and a decision. Specialist analysts investigate suspicious activity around the clock.
Practical help from RealWorld
We coordinate your service, explain the findings and help your business take the right next steps.
Two services. A broader view.
Protect the device.
Protect the account.
Choose endpoint protection, identity protection, or a combination suited to your business.
Managed EDR
Watch what’s happening
on your devices.
Endpoint Detection & Response
Monitoring for malicious behaviour on supported Windows and Mac computers, with specialist investigation and help containing threats.
- Suspicious processes and attacker persistence
- Signs of ransomware activity
- Human investigation of potential threats
- Device containment and remediation where supported
Managed ITDR
Watch who’s accessing
your cloud accounts.
Identity Threat Detection & Response
Monitoring for Microsoft 365 account compromise, including stolen sessions and the misuse of legitimate access.
- Unusual sign-ins and suspicious access
- Session hijacking and stolen credentials
- Malicious inbox rules and rogue applications
- Account response and clear incident context
We agree supported devices, cloud environments, response permissions and service scope before deployment.
Make more of the protection you already have
Already using
Microsoft Defender?
Build on it.
Our managed EDR service works alongside Microsoft Defender Antivirus on supported Windows devices. Add specialist monitoring, investigation and response to your existing antivirus protection.
We review your settings, current security tools and licensing to agree the right setup for your business.
Talk through your Defender setup ↗Microsoft Defender Antivirus
Your antivirus layer, with configuration and health reviewed as part of the agreed service.
Managed endpoint detection
Additional visibility into suspicious device activity.
24/7 specialist attention
People to investigate the signals and take appropriate response action.
Microsoft Defender Antivirus, Defender for Business and Defender for Endpoint are different products. Available integrations depend on your licences, device support and configuration.
Technology, backed by people
From a suspicious signal
to an informed response.
RealWorld is your day-to-day point of contact. A specialist security operations team provides continuous monitoring and investigation behind the service.
Let’s review your current protection ↗
Assess and onboard
Review your devices, accounts and existing tools, then agree the scope and permissions.
Monitor and investigate
Specialists examine suspicious activity and establish what needs attention.
Contain and follow through
Where authorised and supported, response can include device isolation or account containment. RealWorld helps coordinate follow-up work.
What managed protection looks like
A clearer response
when something looks wrong.
A computer starts behaving unexpectedly.
Detect
Endpoint activity suggests a potentially malicious process.
Investigate
Analysts assess the behaviour and the surrounding activity.
Respond
If needed, a supported device can be isolated under agreed permissions to help limit spread.
A cloud account shows signs of compromise.
Detect
Account access or mailbox changes trigger an investigation.
Investigate
Analysts review the sign-in and related account activity.
Respond
Where enabled and authorised, response can revoke sessions or restrict a compromised account.
An antivirus alert needs a closer look.
Detect
A Defender Antivirus detection provides a signal on a supported device.
Investigate
Specialists examine the alert and endpoint context to assess the risk.
Respond
Appropriate action and recommendations help your business address the finding.
Illustrative scenarios, not live incident data or a response-time guarantee.
Clear answers, without the jargon
Understand what
you’re adding.
We’ll help you choose a service around your devices, people and existing investment.
What is the difference between EDR and ITDR?
EDR focuses on activity on computers. ITDR focuses on cloud identities and account access. Combining them broadens visibility across two different routes into your business.
Can we keep Microsoft Defender installed?
Yes. Managed EDR can run alongside Microsoft Defender Antivirus on supported Windows devices. We assess your current setup before rollout, including policy management and any Defender for Business or Defender for Endpoint licensing.
We already use MFA. Why consider ITDR?
MFA remains important, but stolen sessions and other identity attacks can still affect accounts. ITDR adds monitoring for suspicious activity after access has been gained.
Do you support Macs as well as Windows?
Managed EDR is available for supported Windows and macOS devices. We confirm operating-system compatibility and any deployment permissions as part of onboarding. The Defender Antivirus integration described here applies to supported Windows devices.
What happens outside normal office hours?
The service includes 24/7 specialist security monitoring and investigation. Response follows the agreed scope, configuration and permissions. RealWorld remains your service contact; general IT helpdesk hours are agreed separately.
Does ITDR cover Google Workspace?
Identity monitoring is also available for supported Google Workspace environments. We’ll confirm the required coverage and response options if your business uses Google, Microsoft 365 or both.
Will this prevent every cyber attack?
No security service can guarantee that. Detection and response complement updates, MFA, backups and good access controls. We can help review those wider safeguards too.
How much does it cost?
We’ll quote for your device and user numbers, chosen services and support requirements. We agree the scope and costs with you before work starts.
Let’s talk about your protection
Put expert eyes
on your security.
Tell us about your devices, cloud accounts and current security tools. We’ll help you work out the right next step.
EDR for your devicesITDR for your accountsMicrosoft Defender
0345 2570512
info@realworldcs.com
RealWorld Computer Solutions
Westminster Green, 8 Dean Ryle Street
London SW1P 4DA
info@realworldcs.com
RealWorld Computer Solutions
Westminster Green, 8 Dean Ryle Street
London SW1P 4DA
Visits welcome by appointment.