Illustrative London office scene: an IT specialist helping a colleague, with St Paul’s Cathedral visible through the windows

RealWorld Computer Solutions · London

Your people.
Your technology.
Our support.

Friendly, dependable IT support that keeps your business moving. Our London team helps your people get more from their technology.

Apple. Windows. Cloud. One team to turn to.

Over 20 years’ experienceOn-site support in LondonRemote support across the UK

Your technology. Our expertise.

An IT partner who
understands your business.

Colleagues reviewing information on a tablet beside a laptop

Technology sits behind almost everything your team does. We help small and medium-sized businesses keep it running smoothly, with clear guidance and support that fits the way you work.

Our team brings together Apple and Windows expertise, cloud services and proactive management. Whether you need a problem resolved, a new system introduced or a dependable partner for the long term, we can help.

Based in Westminster, we provide on-site help across London and remote support for businesses across the UK.

Built around your business

Everyday support.
Longer-term thinking.

The services you need to keep working today, and the advice to plan what comes next.

01 / MANAGED IT SUPPORT

A team you can rely on

Day-to-day help, remote and on-site support, and proactive monitoring to help keep your systems running.

Discuss your support needs ↗
02 / APPLE & WINDOWS

Support for the way you work

Help with Macs, PCs, mobile devices and servers, including businesses running a mix of platforms.

Explore our Apple expertise ↗
03 / MICROSOFT 365 & CLOUD

Work wherever you need to

Email, file sharing, collaboration and cloud services that help your team stay connected.

Talk through your cloud setup ↗
04 / EMAIL SECURITY

Protect your email identity

Review domain authentication, understand your senders and plan improvements with our email security service.

Explore email security ↗
05 / NETWORKS & BACKUP

Stronger foundations

Wi-Fi, cabling and network diagnostics, together with on-site and off-site backup solutions.

Discuss your infrastructure ↗
06 / MIGRATIONS & HOSTING

Make your next move

Support for changing providers, moving to the cloud and managing your email, data and website hosting.

Plan a change with us ↗

Apple expertise for your business

Great technology.
Set up for your team.

Get the most from your Apple environment with practical help across deployment, management and ongoing support.

From a new Mac to a growing fleet of devices, we help you make Apple technology work for your organisation.

Speak to an Apple expert ↗
The Mac family, including MacBook laptops and desktop computers
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Device deployment

Setup and rollout of Macs, iPads and iPhones for your workforce.

Two MacBook Air computers with business applications on screen
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Management & security

Centralised device management and help keeping your environment secure.

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Support & troubleshooting

Responsive assistance when devices or applications need attention.

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Lifecycle planning

Guidance from procurement and deployment to refresh and disposal.

Introducing RealWorld Email Security

Your reputation starts
with trust in your email.

Could someone send an email pretending to be your business? Our dedicated email security service helps you understand the gaps and agree the right improvements.

Explore our email security service ↗
Illustration of an authenticated email protected by a shieldSPF & DKIMDMARCMonitoringSecure mail deliveryDNS health

Managed EDR & ITDR

Your devices.
Your identities.
Expert protection.

Illustration of protection for a laptop and a user identity

Bring endpoint and identity protection together, with specialist 24/7 monitoring and RealWorld as your service contact.

Our managed security service works alongside Microsoft Defender Antivirus on supported Windows devices.

Explore managed security ↗

Beyond the support ticket

Support for your people.
Care for your systems.

Practical support for the everyday details, with regular reviews to plan what comes next.

01

New starters & leavers

Devices prepared, accounts set up and access removed when people leave.

02

Ongoing device management

Software deployment and operating-system and application updates across Macs and PCs.

03

Microsoft 365 administration

Users, licences, permissions and account security, managed for your business.

04

Backup & recovery

Backup management and recovery checks to help you prepare for an interruption.

05

Supplier coordination

Help dealing with broadband, software and other technology providers.

06

Regular IT reviews

Plan device replacements, improvements and budgets as your business develops.

Working with RealWorld

A few questions.
Clear answers.

From your first conversation to ongoing support, here’s what you can expect.

Security monitoring and remediation: 24/7
Manual issue resolution: office hours

Talk through your IT ↗
Can you support a mixture of Macs and Windows PCs?

Yes. We are equally experienced with Macs and PCs. We use mobile device management (MDM) tools for remote monitoring and management of Macs and PCs.

Can you take over from our current IT provider?

Yes. We can take over support from your current IT provider. We’ll discuss your current setup and agree the next steps with you.

Do you provide ongoing support, individual projects, or both?

Both. We provide ongoing IT support and help with individual projects.

How is support priced?

Ongoing support is provided for a set monthly fee. Contact us to discuss your requirements and request a quote.

What are your support hours and how do clients request help?

Our ITDR and MDR services provide 24/7 security monitoring. RealWorld handles manual issue resolution during office hours. Contact us using the phone or email details on this page.

Technology & expertise

Our Partners

The technology behind the support we provide.

  • Apple Technical Partner
  • Mosyle Authorised Business MSP
  • Egnyte Technical Professional Certified
  • Sophos Authorized Partner
  • Microsoft
  • Symantec
Apple Certified Support Professional badge

Apple Certified Support ProfessionalSpecialist expertise for your Apple environment.

Let’s talk about your IT

What can we help
your business with?

Tell us what you need, and we’ll discuss how RealWorld can support your team.

0345 2570512
info@realworldcs.com

RealWorld Computer Solutions
Westminster Green, 8 Dean Ryle Street
London SW1P 4DA

Visits welcome by appointment.

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