Spam filtering


RealWorld are pleased to announce a new service in partnership with leading Internet security company MessageLabs.

We are now able to offer the complete Spam/Junk and Virus email blocking service that previously has only been available to large organisations.

Here’s how it works:

  • RealWorld in partnership with MessageLabs will scan all incoming email to your company for unwanted messages
  • Using MessageLabs proprietary Skeptic technology your messages are filtered
  • Only genuine messages are then delivered to your own mail server
  • Blocked messages can either be quarantined (you have full access to this area and un-block access) or bounced to the sender
Diagram
The main benefits to your organisation are :
  • You only have to deal with genuine emails
  • Your server only has to process and store genuine emails
  • Your Internet connection is not tied up delivering NDR (Non Delivery Reports)
  • Your messages are also scanned for known viruses and blocked where found
  • Any emails with links to infamous Phishing websites are blocked from coming through to you
  • Custom footer on all emails providing security that messages have been scanned

The service comes with the following SLA’s (Service Level Agreements):

  • Spam Capture Rate – 99% capture rate (95% for emails containing Asian characters)
  • Spam False Positives – 0.0003% false positive capture rate
  • Delivery – 100% email delivery guarantee
  • Latency – Average roundtrip time of 100% of email delivered in less than 60 seconds
  • Service Availability – 100% uptime

Prices start at £60 per year for one mailbox.

If you would like to test the new service, we are offering a free 30 day trial, but we are confident that you will not want to revert after the trial to receiving up to 70% of your email as spam!

Please contact us if you would like to activate this service on your mailboxes or if you have any questions.